The complaints echo a recurring debate at royal festive events: the balance between preserving beloved traditions and introducing fresh interpretations. While some appreciated the artistic risks, traditionalists clearly felt the classic carols had been overshadowed.
Overall, the service—attended by 1,600 guests honouring community heroes—remained a poignant celebration, reminding viewers of the “simple acts of care” that bind us, as Catherine wrote in her letter to attendees.
The programme is available to stream on ITVX for those who missed it or wish to judge the performances for themselves.
