My washer won’t drain and water is pooling on the floor — what can I try before calling a technician?

Sometimes, the issue might be a temporary glitch. Try selecting a separate ‘Spin and Drain’ cycle on your washer. This cycle is specifically designed to remove excess water from the drum. If the washer drains properly during this cycle, it might have been a minor software hiccup. If the problem persists, further investigation is needed.

The drain hose is crucial for expelling water from your washer. First, ensure the hose is not kinked or pinched, as this can prevent water flow. Next, detach the hose from the back of the washer and check for any visible blockages. You might be surprised to find small clothing items like socks trapped inside. Run water through the hose to ensure it’s clear, and reattach it securely to the washer.